All Systems Operational

Infrastructure Operational
Netgain Datacenter Operational
Microsoft Azure Operational
3rd Party Operational
Office365 Operational
Duo Core Authentication Service Operational
Netgain Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Resolved - This has been resolved by Microsoft
Sep 2, 14:00 CDT
Update - This issue is ongoing Netgain is continuing to monitor
Sep 1, 12:37 CDT
Update - We are continuing to monitor for any further issues.
Aug 31, 14:13 CDT
Monitoring - What happened
Microsoft has confirmed an issue affecting Exchange Online and is tracking it as incident EX1464935. Microsoft is actively investigating the cause and working to validate remediation options.

What to expect
Users may experience:
• Delays or failures sending and receiving email
• Sign-in or authentication errors when accessing Exchange Online services
• Intermittent mailbox or message delivery failures
• Difficulty accessing Exchange administration tools

This is a Microsoft platform issue and is not specific to your Netgain environment.

What we are doing
Netgain is actively monitoring Microsoft’s service health updates and watching for impact across our client base. Resolution timing is controlled by Microsoft, and our team will continue tracking the incident as Microsoft works toward mitigation.

What you need to do
No action is required. If your team is experiencing email delays, sign-in errors or other issues you would like us to confirm are related to this incident, please open a ticket with Netgain Support, and we will take a look.
We will provide an update when Microsoft confirms mitigation.

Thank you,
The Netgain Support Team

Aug 31, 14:13 CDT