This issue is ongoing Netgain is continuing to monitor
Posted Sep 01, 2026 - 12:37 CDT
Update
We are continuing to monitor for any further issues.
Posted Aug 31, 2026 - 14:13 CDT
Monitoring
What happened Microsoft has confirmed an issue affecting Exchange Online and is tracking it as incident EX1464935. Microsoft is actively investigating the cause and working to validate remediation options.
What to expect Users may experience: • Delays or failures sending and receiving email • Sign-in or authentication errors when accessing Exchange Online services • Intermittent mailbox or message delivery failures • Difficulty accessing Exchange administration tools
This is a Microsoft platform issue and is not specific to your Netgain environment.
What we are doing Netgain is actively monitoring Microsoft’s service health updates and watching for impact across our client base. Resolution timing is controlled by Microsoft, and our team will continue tracking the incident as Microsoft works toward mitigation.
What you need to do No action is required. If your team is experiencing email delays, sign-in errors or other issues you would like us to confirm are related to this incident, please open a ticket with Netgain Support, and we will take a look. We will provide an update when Microsoft confirms mitigation.